Executive Assistant for Tech Startup

Remote
Full Time
Experienced

About Us

Pomelo places the best offshore talent with top brands, startups, and agencies across the globe. We enable hard-working and ambitious talent to work remotely from their home countries, while gaining exposure into how the world’s top companies operate.

About the Role

We’re looking for an experienced, reliable, and extremely hard-working Executive Assistant to support a VC-backed, US-based digital health startup with administrative and operational tasks. Your goal will be to take as many tasks off the executive's plate as possible, helping them optimize/save time and support the growth of the business. You'll need to have exceptional organization, communication, and problem-solving skills to excel in this role.

Responsibilities

Invoicing and Billing (20% of time):
  • Following up with Brands about late invoices
  • Reviewing Bank Statements to mark invoices as paid in our billing platform
  • Communicating with brands about transitioning billing softwares (Bill.com to Recurly for ~150 brands)
Clinician Ops Related (80%+):
  • Updating internal trackers with shipment arrivals
  • Track when all of the Reviews have been completed and follow-up with a a QA process of the reviews
  • Update review # needed after new reviews come in on a rolling basis
  • Remove Completed Reviews from Sales Rep form for good tracker hygiene
  • Reviewing our example review count and adding additional information to our trackers based on that count.
Other Ad Hoc Tasks (As Needed):
  • Act as the right hand for all administrative and operational tasks, helping save time and resources
  • Manage/organize email inboxes and calendars, including prioritizing calls/meetings based on business needs and scheduling travel/itineraries as requested
  • Act as the main point of contact for various projects, including corresponding with third-parties, coordinating and prioritizing meetings, and organizing events from start to finish
  • Create knowledge bases, SOPs, and other documents based on business needs

Qualifications

  • Bachelor’s degree in a relevant field
  • 4-5+ years in an executive assistant/operational/admin role  
  • Professional fluency in English with excellent written, reading, and speaking skills
  • Proficient in Slack and Google Workspace; experience with project management tools is a plus
  • Ability to handle confidential information and anticipate needs
  • Ability to work in US time zone, 8 hours per day

Benefits

  • Competitive pay, always in US dollars
  • Work remotely from the comfort of your home
  • Health & wellness benefit
  • Paid holidays and time off
  • Performance and referral bonuses
  • Global exposure to the world’s best companies
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